Cookie Policy

1. What are cookies?

Cookies are small text files placed on your computer, tablet, or smartphone when you visit a website. Cookies help the website remember who you are and what your preferences are, so you don't have to set everything up again on your next visit.

In addition to cookies, we also use similar technologies such as localStorage and sessionStorage in your browser. In this policy, "cookies" refers to these techniques as well.

2. Which cookies do we use?

Functional cookies (strictly necessary)

These cookies are required for the website to function. Without them, the website will not work correctly. No consent is required for these.

• Session cookie (laravel_session): keeps track of your login session. Removed when you close your browser.
• CSRF token (XSRF-TOKEN): protects forms against misuse. Expires at the end of each browser session.
• Cookie consent (memoire_cookie_consent): remembers your cookie choice. Retained for 1 year.

Analytical cookies (optional)

Analytical cookies help us understand how visitors use our website. We use this information to improve the site. We only activate these cookies if you click Accept all.

• Google Analytics 4 (GA4): tracks anonymous usage statistics such as page views, session duration, and general location (country level). No personal data is stored. Google Analytics uses Consent Mode v2 — meaning it only collects data after you have given explicit consent. Google has its own privacy policy. Typical cookies: _ga, _ga_XXXXXXX — retained for up to 2 years.

Marketing and tracking cookies (optional)

We do not place any marketing or advertising tracking cookies.

3. Third-party cookies

Mémoire uses the following services that may place cookies:

• Stripe: our payment provider places functional cookies during checkout, required for secure payment processing. Stripe has its own privacy policy.
• Google Analytics 4: used for anonymous website analytics (only activated with your consent). Google has its own privacy policy. You can opt out at any time via Google's opt-out tool.
• Google Fonts: we load typefaces via Google Fonts. Google may register your IP address in the process. Google has its own privacy policy.

4. How long do cookies remain active?

Retention periods vary per cookie:

• Session cookies: deleted as soon as you close your browser.
• Persistent cookies: remain active until their expiry date or until you delete them. Our cookie consent cookie has a retention period of 1 year.

5. Managing your preferences

You can manage cookies in the following ways:

Via your browser

You can adjust your browser settings to refuse or delete cookies. Instructions for the most common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that disabling functional cookies may affect the operation of the website.

6. Reset your cookie preference

When you make a cookie choice on this website, we record your decision (the choice made, timestamp, and an anonymous visitor ID) in our database as a GDPR audit trail. No personal data is linked to this record unless you are logged in to a Mémoire account.

You can withdraw your consent for optional cookies at any time using the button below. Your consent for strictly necessary cookies cannot be withdrawn, as the website would not function without them.

7. Contact

Questions about our cookie policy? Please get in touch via:

• Contact form: memoire.nl/contact
• Email: hallo@memoire.nl

For more information about your rights, see our Privacy Policy.